Cookie Policy

This policy was last updated on October 9, 2018.

At ANC Car S.A., through our subsidiaries operating under the Enterprise Rent-A-Car, National Car Rental and Alamo Rent a Car brands, "ANC Group", "we", "us", "our" or "our"), we respect your privacy. We have implemented this privacy policy and cookie policy to explain our data collection and use practices. You can learn more in the following sections.

Why do we use cookies?

We use cookies to provide you with the service you have requested. We use these cookies to enable you to move around our sites and applications and use their features, for example, to provide a secure login, remember your booking and save volume control preferences.

Although we do not use cookies for advertising purposes, you may still see generic advertisements when you browse the web.

How can you manage cookies?

Session cookies are used for your current browser session and will expire after you close your browser. Persistent cookies are used to enhance your experience between visits to the website and will remain on your computer until you delete them or until they reach the set expiration date. You always have the option to delete cookies manually.

If you are using our mobile applications, you can change your preferences in the application's analytics settings.

You can also set your browser to block all cookies or to indicate when a cookie is being set, although our services may not function properly if your cookies are disabled. To learn how to control or disable cookies in most browsers, please refer to the "Help" section of your browser or device or visit www.allaboutcookies.org.

‍We
use Flash cookies to provide some content, such as video clips or animations. Flash cookies are managed through the Flash Player Settings Manager, which is a different interface than the one provided by your web browser. This Settings Manager allows you to manage global privacy, storage, security, and automatic notification settings. Starting with Flash Player 10.3, the Flash Player Settings Manager can be accessed locally on your computer: in the Control Panel on Windows and in System Preferences on Mac. Users of other operating systems and earlier versions of Flash Player should manage their global privacy settings using the Flash Player Settings Manager provided online from Adobe.

Contact us

If you have any questions about these Terms of Use, please contact us at reservations@alamo.cr.