With Alamo you travel safely at all times, learn more about our COVID-19 action plan.
At Alamo, your well-being comes first, which is why we are committed to providing you with the highest standards of cleanliness in the industry. With our Complete Cleaning Commitment, we increase safety measures for everyone, creating healthier shared spaces in the face of health emergencies and for the future.
Taking into account the recommendations of health authorities and in partnership with the U.S. tourism industry, we are committed to exceeding our already rigorous cleaning protocols, including strict disinfection procedures to protect the health and safety of our customers and employees, and we receive ongoing support and scientific guidance on improved safety measures from experts at the Cleveland Clinic and the CDC Foundation.
At Alamo we never stop looking for ways to improve, we have always had a very formal training process that instructed all our employees on the proper cleaning of each vehicle, now they are being trained to implement new and more complete regulations that include better cleaning guidelines for vehicles, shuttle buses and offices, as well as social distancing practices.
What measures do we take to prevent the spread of COVID-19?
In our vehicles:
Each is thoroughly cleaned between each rental, including: vacuuming, thorough cleaning and disinfecting with a sanitizer that meets the requirements of the major health authorities, with particular attention to the more than 20 frequently used points.
In our transfer minibuses:
Social distancing protocols are implemented as passengers board, use and exit our shuttle buses, we limit the number of passengers which ensures that passengers from different parties maintain appropriate social distancing from each other.
Frequently used areas are cleaned and disinfected frequently with a sanitizer between trips, this includes: luggage racks, door handles and seat backs. All surfaces are thoroughly cleaned and disinfected with a sanitizer at least once a day.
In our branches:
Our employees follow the practices recommended by the main health authorities, which include frequent disinfection of surfaces with which they come into contact throughout the day: counters, telephones, tablets, payment devices and handles, among other frequently used areas.
When you rent with Alamo, in addition to the assurance that your vehicle is clean and sanitized every time you rent it, you can also feel the peace of mind knowing that we take every opportunity to improve the health and safety measures currently practiced in our operations.